POSH Warriors takes care to ensure all physical products reach you safely and on time.

1. Processing Time

• Orders are processed within 2–3 business days. Delays may occur during holidays or due to factors beyond our control (such as courier delays).

2. Delivery Timelines

• Delivery times vary depending on your location and the courier partner. Estimated timelines will be provided at checkout, but delays may occur.

3. Damaged or Defective Products

• If your order arrives damaged or defective, you must notify us within 12 hours of delivery, providing photographs as proof. After verification, returns or replacements will be arranged.

4. Return Shipping

• Unless otherwise agreed in writing, customers are responsible for paying the return shipping costs. We recommend using a trackable courier service.

5. Non-Returnable Items

• Digital services, online training, and free products with “shipping-only” payments are strictly non-returnable and non-refundable.